Fill your books. Build your loyal tribe.
Hana books appointments 24/7, automated reminders eliminate no-shows, review requests flood your Google profile, and loyalty campaigns keep clients coming back — all on autopilot.
No credit card · Cancel anytime
70%
Fewer No-Shows
Automated SMS reminders night before
3x
More Google Reviews
Post-appointment review requests
40%
More Rebookings
Automated rebooking prompts after visits
What your AI team handles
Hana answers every call, books appointments into your schedule, handles rescheduling, and sends confirmation messages — all in your salon's name.
Automated SMS reminders the night before every appointment. Clients confirm with a single reply. Cancellations trigger your waitlist automatically.
After every appointment, clients receive a personalised review request. More 5-star reviews means more new clients finding you on Google Maps.
Kiko automatically prompts clients to rebook 2 weeks after their last visit. Loyal clients get VIP offers and early access to new services.
Clients receive personalised birthday offers automatically. Seasonal campaigns (Christmas, Valentine's) are built and sent by Kai for you.
Ren tracks revenue per service, per staff member, and per month. Package and membership sales are tracked and clients are automatically reminded when packages expire.
Step-by-step guide
Switch to the Beauty & Wellness workspace. Add your services (with durations and prices), staff members and their booking availability, and your cancellation policy. Your AI team uses this to book appointments accurately.
Add buffer time between appointments (e.g., 10 min cleanup) in your service settings — Hana will respect this when booking.
Set up Hana with your services, pricing, and staff availability. Hana answers every call in your salon's name, takes bookings, handles rescheduling requests, and sends confirmation SMSs. She also manages your waitlist when you're fully booked.
Add your top 10 FAQ answers: parking, what to wear, what's included in each service. Clients love getting answers instantly.
Configure appointment reminders: 24 hours before (SMS), 2 hours before (SMS for same-day). Include a reply "C" to confirm, "R" to reschedule link. When a client cancels, your waitlist is automatically notified.
Set up: 2 hours after appointment marked complete → send personalised SMS with Google review link. For clients who give negative feedback directly to you, suppress the Google review request and flag for you to address personally.
Personalise the SMS: "Hi [Name], it was lovely seeing you today! We'd love your feedback: [link]." Personalisation increases click rates by 40%.
Set Kiko to prompt rebooking: 2 weeks after colour services, 4 weeks after cuts, 3 weeks after skin treatments. The prompt includes a direct booking link and optionally a small offer for booking within the next 7 days.
When you add a client's birthday to their profile, Aria automatically sends a birthday offer 7 days before their birthday. Set up a loyalty programme: every 5th visit gets a discount. Clients are automatically notified when they reach milestones.
Give Kai your content pillars (before/afters, education, behind-the-scenes, reviews, seasonal). Kai creates a 30-day content plan with captions, hashtags, and suggested images or AI-generated graphics. Schedule for auto-post or review first.
Your AI team
Hana
Books all appointments 24/7, handles rescheduling, sends confirmations and reminders.
Kiko
Re-engages clients who haven't visited in 3-6 weeks with personalised rebooking offers.
Ren
Tracks revenue per service and staff member, manages package tracking and renewals.
Kai
Creates beauty content, before/after posts, seasonal campaigns, and educational tips.
Aria
Sends post-visit review requests, handles client feedback, manages birthday campaigns.
Sumi
Manages client loyalty program, VIP upgrades, and special occasion personalisation.
Tool deep-dives
Click any tool below to see exactly what it does and how to use it for beauty & wellness.
Quick-start checklist
Join thousands of beauty & wellness professionals using NexusPersonas to save time, win more clients, and grow faster.
$39/mo — Founder pricing, locked for life
